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Terms of service

TERMS & CONDITIONS

 

  1. "POST O’ALLS OFFICIAL ONLINE SHOP" is a website operated by DeVos Inc. (hereinafter referred to as "the Company").
  2. The Company establishes the terms of use for the services on "POST O’ALLS OFFICIAL ONLINE SHOP" (hereinafter referred to as "these Terms") as follows.

 

CHAPTER 1: GENERAL PROVISIONS

 

Article 1: Application and Amendment of these Terms

 

  1. These Terms stipulate the regulations regarding the use of the common services (hereinafter referred to as "the Services") provided on the website "POST O’ALLS OFFICIAL ONLINE SHOP" operated by the Company.
  2. These Terms apply to all users (defined in Article 3) regarding the use of the Services.
  3. The Company may, without obtaining the prior consent of users, change these Terms in whole or in part by notifying or informing users through methods deemed appropriate by the Company, such as posting on the site or sending emails.
  4. If all or part of these Terms is changed, the amended terms will apply to the use of the Services.

 

Article 2: Use of the Services

 

Users shall use the Services in accordance with laws, regulations, notifications, as well as these Terms, and the Company's separately specified privacy policy,

 

CHAPTER 2: USERS

 

Article 3: Users

 

In these Terms, "users" refer to those who have fully understood and approved the contents of these Terms, and who search, view, or use the content (hereinafter referred to as "Content") of images, text, design, logos, videos, programs, ideas, information, etc., provided by the Company through the Services.

 

CHAPTER 3: MEMBERS

 

Article 4: Members

 

In these Terms, "members" refer to those who have fully understood and approved the contents of these Terms, applied for membership registration in accordance with the prescribed procedures of the Company, and have been approved by the Company.

 

Article 5: Membership Registration

 

  1. Those who wish to register as members will apply for membership registration through the designated procedures on the membership registration page of the Services.
  2. The Company, upon approval of the registration by the applicant, will send a registration confirmation email. Upon receipt of the email, the applicant will be registered as a member.
  3. The Company will not approve the registration in the following cases:

   - (1) If the applicant for membership registration has received penalties such as the deletion of membership registration in the past due to violations of the terms and conditions of any services provided by the Company (including these Terms).

   - (2) If false information is found in the application details of the applicant for membership registration.

   - (3) If the applicant for membership registration has, for no justifiable reason, experienced delayed payment of obligations such as fees, long-term inability to receive goods, refusal of returns/exchanges, or other defaults in the provision of any services by the Company in the past.

   - (4) If it is found that the applicant for membership registration has engaged in acts prohibited by Article 18 of these Terms in the past.

   - (5) If the Company reasonably determines that approving the registration would be inappropriate for the operation and management of the Services for other reasons.

 

Article 6: Changes to Registration Information

 

  1. Members must promptly change all or part of the registered information through the methods specified by the Company if any changes occur.
  2. The Company will not be liable for any damages resulting from the failure of a member to make changes to the registration information as appropriate.

 

Article 7: Suspension of Use of the Services and Cancellation of Membership Registration

 

Without prior notice, the Company may suspend the use of the Services, cancel membership registration, or take other appropriate measures against a member if any of the following apply:

  1. If it is discovered that the member has received penalties such as the deletion of membership registration in the past due to violations of the terms and conditions of any services provided by the Company.
  2. If it is discovered that false information is included in the registered details.
  3. If it is discovered that, in the past, the member has, for no justifiable reason, experienced delayed payment of obligations such as fees, long-term inability to receive goods, refusal of returns/exchanges, or other defaults in the provision of any services by the Company.
  4. If it is discovered that the member engaged in acts prohibited by Article 18 of these Terms in the past.
  5. If the member violates any of the other regulations stipulated by the Company (including these Terms).

 

Article 8: Withdrawal Procedure

 

Members may withdraw at any time through the prescribed procedure of the Company. The member will lose their membership status when the Company receives the withdrawal application from the member.

 

Article 9: Management of ID and Password

 

  1. Members are responsible for managing and safeguarding the user ID and password set by themselves during member registration, etc.
  2. Members must not transfer, buy or sell

 

Article 10: Use of Personal Information

 

Regarding the personal information of members that our company obtains in connection with the use of this service, our company shall handle it in accordance with the "Personal Information Protection Policy" separately established by our company.

 

Chapter 4: Purchase of Goods

 

Article 11: Purchase of Goods

 

  1. Members can purchase goods from our company using this service.
  2. If members wish to purchase goods, they shall apply for the purchase or use of the goods in accordance with the method specified separately by our company.
  3. With the application in the preceding clause, after confirming the delivery address, order contents, etc., entered or registered by the member, the member shall click the button to place the order. Subsequently, when the email confirming the order details reaches the member from our company, a sales contract regarding the relevant goods shall be deemed to have been concluded between the member and our company.
  4. Notwithstanding the provisions of the preceding clause, if there is any fraudulent or inappropriate behavior related to the use of this service, our company may cancel or terminate the sales contract or take other appropriate measures.
  5. The delivery of goods by this service is limited to within Japan.

 

 

 

Article 12: Payment Methods

 

  1. The payment amount for products, including consumption tax, and handling fees related to the purchase of products will be the total amount.
  2. Regarding the payment for products purchased through this service, payment will be limited to the member's credit card in their own name or other payment methods approved by the company.
  3. In the case of payment by credit card, the member shall comply with the terms separately agreed upon between the member and the credit card company. In the event of any dispute between the member and the credit card company related to the use of the credit card, the member agrees to resolve the dispute responsibly with the credit card company.

 

Article 13: Return and Exchange of Products

 

  1. Except in the case of delays caused by the member, the member can return the purchased products within 5 days from the arrival date, regardless of the presence of defects in the product.

However, returns will not be accepted in the following cases, even within 5 days of the product arrival date:

(1) Hygiene products such as underwear, swimwear, and cosmetics

(2) Used, washed, or cleaned products

(3) Loss of delivery receipt, product tags, labels, or accessories

(4) Products returned in a damaged, soiled, or lost condition compared to the time of delivery, including the box, product accessories, but not limited to these

(5) Unsealed packages of products where the package is part of the product

(6) Products that have acquired odors, stains, or scratches at the customer's location

(7) Products purchased from sources other than POST O’ALLS OFFICIAL ONLINE SHOP

 

  1. The member shall follow the procedures specified by the company to apply for a return under the preceding paragraph. The company will refund the purchase price, shipping fee, and cash-on-delivery fee at the time of purchase, or exchange the product for a replacement. Even if the member wishes to exchange for a replacement, it may not be possible due to product defects or other reasons. The member shall bear the cost of return shipping. However, in the case of returning a product due to defects, discrepancies with the ordered product, or other reasons attributable to the company, the return shipping cost will be borne by the company.

 

  1. Except in cases where there are reasons attributable to the company, the member cannot withdraw or cancel the order after the shipment processing of the product until the product arrives. (Returns after product arrival shall be handled as specified in paragraph 1 of this Article)

 

  1. Regarding exchanges

Except in the case of defective products, products cannot be exchanged. If you wish to exchange for a different color or size, please return the delivered product and place a new order. If you wish to exchange due to a defective product, please contact "03-5942-1545" before proceeding with the return process. If the item is in stock, we will exchange it for the same product. If the item is out of stock, we will refund you.

 

Article 14: Disclaimer Regarding Products

 

  1. The company shall not be liable for the quality, material, function, performance, compatibility with other products, and other defects, as well as damages, losses, disadvantages, etc., caused by or resulting from the products sold through this service, except as provided in the preceding article.
  2. In the event of trouble due to the delivery destination being unknown, the company will fulfill the delivery obligation of the products by contacting the contact information registered by the member and delivering the products to the delivery destination specified when purchasing the products, and will be exempt from such obligation.

 

CHAPTER 5: USE OF THE SERVICE

 

Article 15: Services Provided

 

The company will provide the following services as part of this service:

  1. Members can use the Members Page (defined in Article 16).
  2. View links from this service.

 

Article 16: Use of the Members Page

 

Members can use the designated Members Page of the company.

 

Article 17: Disclaimer

 

  1. If this service provides links to other websites or resources from this service or provides links to this service from third-party websites or resources, the company shall not be responsible for the content, use, and results thereof (including but not limited to legality, validity, accuracy, certainty, safety, currency, and completeness), except as provided in the preceding article. However, if the company reasonably determines that the content of the linked website or resource is illegal or inappropriate for the management and operation of this service, the company may delete the link without notifying the member.
  2. If there are advertisements (including prize advertisements but not limited to them) or transactions (including participation in promotions such as contests but not limited to them) with advertisers conducting advertising or promotion in this service, users are responsible for conducting transactions with such advertisers based on their own judgment and responsibility, and the company shall not be responsible for any damages, losses, disadvantages, etc., incurred by members due to transactions conducted through advertisements or promotions published in this service. The content and conditions of transactions such as payment of the price of products, determination of contract conditions, guarantees, warranty obligations, and the presence or absence of licenses are not guaranteed by the company and the company shall not be responsible for any damages, losses, disadvantages, etc., incurred by members due to transactions conducted through advertisements or promotions published in this service.
  3. The company shall not be liable for any damages, losses, disadvantages, etc., incurred directly or indirectly by members due to the temporary suspension, interruption, or change of this service in the following cases:

(1) Natural disasters such as fires, earthquakes, floods, lightning, heavy snow, etc.

(2) Social unrest such as war, civil war, terrorism, riots, disturbances, etc.

(3) Inability to receive appropriate services from the telephone company, transportation company, or provider with which the company has a contract

(4) Technically impossible reasons for the company

  1. By processing administrative work in accordance with the member's registration information, the company fulfills its obligations and is exempt from liability.
  2. If a member, by using this service, causes any damage, etc., to other users or third parties, the member shall resolve such responsibility and cost, and shall not cause any damage, loss, disadvantage, etc., to the company.

 

Article 18: Prohibited Acts

 

Users are prohibited from engaging in the following acts, and if they violate this and cause damage to the company or third parties, the user shall be responsible for compensating all such damages:

(1) Acts that cause annoyance, disadvantage, or damage to other users, third parties, or the company, or acts that may cause such effects.

(2) Acts that infringe upon the intellectual property rights, portrait rights, personality rights, privacy rights, publicity rights, or other rights of other users, third parties, or the company.

(3) Acts of using this service for commercial purposes (except for those pre-approved by the company).

(4) Acts contrary to public order and morals or acts that violate laws or have the potential to do so.

(5) Acts of registering information that includes false or misleading content.

(6) Acts of using the content obtained through this service beyond the scope of private use.

(7) Acts of duplicating, selling, publishing, distributing, disclosing, or performing similar acts for content obtained through this service, whether directly or through other users or third parties.

(8) Acts of collecting, accumulating, or storing the personal information of other users through other users or third parties

 

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(9) Acts of uploading or transmitting content to this service that is designed to interfere with, destroy, or limit the functions of computer software, hardware, or communication equipment, such as computer viruses, computer code, files, programs, etc.

(10) Other acts that the company reasonably deems inappropriate and that damage or degrade the company's credibility.

 

Article 19: Intellectual Property Rights

 

  1. The intellectual property rights of the content provided through this service exclusively belong to the company.
  2. In the event that acts prohibited by domestic and foreign copyright laws and other laws, such as unauthorized reproduction, unauthorized reproduction, and other unauthorized secondary use, are discovered regarding the company's content, the company will immediately take legal measures.
  3. If a dispute arises with a third party due to a violation of the provisions of this article, the user shall, at their own expense and responsibility, resolve the dispute and shall not cause any damage, loss, or disadvantage to the company.

 

CHAPTER 6: OPERATION OF THE SERVICE

 

Article 20: Information Management

 

  1. For the purpose of investigating user access history and usage status or improving services for users, the company collects the following information related to user access history:

(1) Information about the IP address when users access the server of this service or the device identification number of mobile devices.

(2) Information about user access obtained through the technology of cookies (a technology that temporarily writes data to the user's computer via a web browser to record and store information such as the last visit date and the number of visits to the site). Users acknowledge in advance that if they set their web browser to reject cookies, the use of this service may be restricted.

 

Article 21: Maintenance of this Service

 

In order to maintain the operational status of this service, the company may temporarily suspend or discontinue the provision of all or part of this service without prior notice to users in any of the following cases:

  1. In the case of regular maintenance or emergency maintenance of the computer system (hereinafter referred to as the "system") for providing this service.
  2. In the event that the operation of the system becomes difficult due to natural disasters such as fires, earthquakes, floods, lightning, abnormal weather, etc.
  3. In the event that the operation of the system becomes difficult due to social unrest such as war, civil war, terrorism, riots, disturbances, etc.
  4. In the event that the operation of the system becomes difficult due to defects in the system and unauthorized access from third parties, infection with computer viruses, etc.
  5. When requested by administrative or judicial authorities based on reasonable grounds.
  6. In other cases where the suspension or discontinuation of the system is deemed necessary by the company.

 

Article 22: Others

 

  1. If any problems arise in the use of this service that cannot be resolved by this agreement or the company's response, the company and the user will discuss the matter in good faith and resolve it.
  2. Supplementary Provisions: This agreement applies to all users from February 1, 2019.

 

For all inquiries about this agreement and the services, please contact:

DeVos Inc.

TEL: 03-5942-1545 (Hours: 10:00 AM to 7:00 PM, excluding weekends)